NeveTimePanel/frontend/src/components/Tickets.jsx

import { useState, useEffect } from 'react';
import { MessageSquare, Plus, Clock, CheckCircle, AlertCircle } from 'lucide-react';
import axios from 'axios';
import { API_URL } from '../config';
import TicketChat from './TicketChat';
import CreateTicketModal from './CreateTicketModal';

export default function Tickets({ token, user, theme }) {
  const [tickets, setTickets] = useState([]);
  const [selectedTicket, setSelectedTicket] = useState(null);
  const [showCreateModal, setShowCreateModal] = useState(false);
  const [loading, setLoading] = useState(true);

  useEffect(() => {
    loadTickets();
    const interval = setInterval(loadTickets, 5000);
    return () => clearInterval(interval);
  }, []);

  const loadTickets = async () => {
    try {
      const { data } = await axios.get(`${API_URL}/api/tickets`, {
        headers: { Authorization: `Bearer ${token}` }
      });
      setTickets(data);
      setLoading(false);
    } catch (error) {
      console.error('Ошибка загрузки тикетов:', error);
      setLoading(false);
    }
  };

  const handleTicketCreated = () => {
    setShowCreateModal(false);
    loadTickets();
  };

  const getStatusIcon = (status) => {
    switch (status) {
      case 'pending':
        return <Clock className="w-4 h-4 text-yellow-500" />;
      case 'in_progress':
        return <AlertCircle className="w-4 h-4 text-blue-500" />;
      case 'closed':
        return <CheckCircle className="w-4 h-4 text-green-500" />;
      default:
        return <Clock className="w-4 h-4" />;
    }
  };

  const getStatusText = (status) => {
    switch (status) {
      case 'pending':
        return 'На рассмотрении';
      case 'in_progress':
        return 'В работе';
      case 'closed':
        return 'Закрыт';
      default:
        return status;
    }
  };

  const getStatusColor = (status) => {
    switch (status) {
      case 'pending':
        return 'bg-yellow-500/20 text-yellow-500 border-yellow-500/50';
      case 'in_progress':
        return 'bg-blue-500/20 text-blue-500 border-blue-500/50';
      case 'closed':
        return 'bg-green-500/20 text-green-500 border-green-500/50';
      default:
        return 'bg-gray-500/20 text-gray-500 border-gray-500/50';
    }
  };

  if (selectedTicket) {
    return (
      <TicketChat
        ticket={selectedTicket}
        token={token}
        user={user}
        theme={theme}
        onBack={() => {
          setSelectedTicket(null);
          loadTickets();
        }}
      />
    );
  }

  return (
    <div className={`h-full ${theme.primary} ${theme.text} p-6`}>
      <div className="max-w-6xl mx-auto">
        {/* Header */}
        <div className="flex items-center justify-between mb-6">
          <div>
            <h1 className="text-2xl font-bold mb-2">Тикеты</h1>
            <p className={theme.textSecondary}>Система поддержки</p>
          </div>
          <button
            onClick={() => setShowCreateModal(true)}
            className={`${theme.accent} ${theme.accentHover} px-4 py-2 rounded-xl flex items-center gap-2 text-white transition`}
          >
            <Plus className="w-4 h-4" />
            Создать тикет
          </button>
        </div>

        {/* Tickets List */}
        {loading ? (
          <div className="text-center py-12">
            <div className="w-8 h-8 border-4 border-blue-500 border-t-transparent rounded-full animate-spin mx-auto mb-4" />
            <p className={theme.textSecondary}>Загрузка тикетов...</p>
          </div>
        ) : tickets.length === 0 ? (
          <div className={`${theme.card} ${theme.border} border rounded-2xl p-12 text-center`}>
            <MessageSquare className={`w-16 h-16 mx-auto mb-4 ${theme.textSecondary} opacity-50`} />
            <p className="text-lg font-medium mb-2">Нет тикетов</p>
            <p className={`text-sm ${theme.textSecondary} mb-4`}>
              Создайте первый тикет для обращения в поддержку
            </p>
            <button
              onClick={() => setShowCreateModal(true)}
              className={`${theme.accent} ${theme.accentHover} px-6 py-2 rounded-xl text-white transition`}
            >
              Создать тикет
            </button>
          </div>
        ) : (
          <div className="grid gap-4">
            {tickets.map((ticket) => (
              <div
                key={ticket.id}
                onClick={() => setSelectedTicket(ticket)}
                className={`${theme.card} ${theme.border} border rounded-2xl p-6 cursor-pointer ${theme.hover} transition-all duration-200`}
              >
                <div className="flex items-start justify-between mb-3">
                  <div className="flex-1">
                    <h3 className="text-lg font-semibold mb-2">{ticket.title}</h3>
                    <p className={`text-sm ${theme.textSecondary} line-clamp-2`}>
                      {ticket.description}
                    </p>
                  </div>
                  <div className={`px-3 py-1 rounded-lg border flex items-center gap-2 ${getStatusColor(ticket.status)}`}>
                    {getStatusIcon(ticket.status)}
                    <span className="text-sm font-medium">{getStatusText(ticket.status)}</span>
                  </div>
                </div>
                <div className="flex items-center gap-4 text-sm">
                  <span className={theme.textSecondary}>
                    Автор: <span className={theme.text}>{ticket.author}</span>
                  </span>
                  <span className={theme.textSecondary}>•</span>
                  <span className={theme.textSecondary}>
                    Сообщений: <span className={theme.text}>{ticket.messages?.length || 0}</span>
                  </span>
                  <span className={theme.textSecondary}>•</span>
                  <span className={theme.textSecondary}>
                    {new Date(ticket.created_at).toLocaleString('ru-RU')}
                  </span>
                </div>
              </div>
            ))}
          </div>
        )}
      </div>

      {showCreateModal && (
        <CreateTicketModal
          token={token}
          theme={theme}
          onClose={() => setShowCreateModal(false)}
          onCreated={handleTicketCreated}
        />
      )}
    </div>
  );
}